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Drift

Drift AI Chat agent engages website visitors with personalized conversations, improving buyer experience and lead qualification.

Introduction

Salesloft Drift: Convert Website Visitors into Pipeline

Salesloft Drift is an AI-powered chat agent designed to engage website visitors in real-time, personalized conversations. It aims to improve the buyer experience and drive more qualified leads for marketing, sales, and service teams.

Key Features:

  • AI Chat Agents: Provide accurate and instant answers to visitor questions.
  • Lead Qualification: Instantly qualify leads by asking preset questions and capturing key data.
  • Intelligent Routing: Route high-intent visitors to sales reps or enable them to book meetings directly.
  • Account Identification: Identify high-intent buyers and relevant account data.
  • Engagement Scoring: Score visitor engagement in real-time.
  • Integration with Salesloft Rhythm: Route qualified buyers into seller workflows for timely communication.
  • ROI Reporting: Track engagement metrics and attribute success to pipeline and revenue.

Use Cases:

  • Improved Buyer Experience: Providing personalized and immediate responses to website visitors.
  • Increased Lead Generation: Capturing and qualifying leads through AI-driven conversations.
  • Accelerated Sales Cycles: Enabling buyers to book meetings or chat live with sales reps.
  • Enhanced Sales Efficiency: Routing qualified leads to sellers' workflows for timely follow-up.
  • Data-Driven Optimization: Tracking engagement metrics to refine chat strategies and improve performance.

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