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Auvious

Auvious brings video, co-browsing, and AI-powered support to customer service, helping agents solve complex issues faster through real-time visual communication.

Introduction

Auvious transforms traditional customer support into personal, real-time conversations. Its AI-powered platform enables contact centers to add video, screen sharing, co-browsing, and visual assistance directly to existing customer service channels. Agents can move from chat or voice to face-to-face support in one click, making complex issues faster and easier to resolve.

Designed for high-value customer interactions, Auvious combines secure WebRTC communication with features such as AR guidance, live captions, recording, scheduling, AI background removal, and multi-person calls. Its Vision AI can also analyze what customers show on camera and provide agents with useful insights during the interaction.

With strong security, low-bandwidth performance, and GDPR, HIPAA, and ISO 27001 compliance, Auvious helps businesses deliver faster, more human customer experiences while building trust and loyalty.

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